Privacy Policy
Last updated: June 26, 2026
1. Who We Are
NearPro is operated by NearPro Services LLC (“NearPro,” “we,” “us”), a Houston, Texas-based company connecting neighbors with local service professionals for mobile car washing, power washing, window cleaning, pool cleaning, and pest control.
2. Information We Collect
- Account information: name, email, phone number, password (encrypted).
- Booking information: service address, scheduling details, special instructions.
- Pro application information: experience, service area, and credentials submitted during sign-up.
- Payment information: processed by our third-party payment provider; we do not store full card numbers.
- Usage data: pages visited, device/browser type, and general analytics to improve the platform.
3. How We Use Your Information
We use your information to create and manage your account, match neighbors with service pros, process payments, send booking confirmations and updates, respond to support requests, and improve our services.
4. Sharing Your Information
We share booking-relevant details (name, address, contact info, service notes) between the neighbor and the assigned pro so the job can be completed. We do not sell your personal information to third parties. We may share data with service providers who help us operate the platform (e.g. hosting, payments, email) under confidentiality obligations, or when required by law.
5. Data Security
We use industry-standard safeguards, including encrypted connections and access-controlled databases, to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You may access, update, or request deletion of your personal information at any time by emailing info@nearpro.us.
7. Cookies
We use cookies to keep you signed in and to understand how the platform is used. You can control cookies through your browser settings.
8. Children's Privacy
NearPro is not directed to individuals under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the platform.
10. Contact Us
Questions about this policy? Email info@nearpro.us or write to NearPro Services LLC, Houston, TX.